Dashboard
Occupancy, active requests, overdue payments and upcoming renewals, with occupancy per building and a maintenance cost breakdown.
- Category
- Operations
- Runs on
- Web dashboard, Tenant app, Staff & guard app
- Built for
- Property owners, Facility managers, Shopping malls
Overview
Smart Facility runs every building from one dashboard.
Facility management for property owners and managers. Track occupancy across every building, manage leases and renewals, take maintenance requests from tenants and assign them to staff, log visitors and gate scans, invoice rent and chase what's overdue. Tenants rate each job, and reports show occupancy, maintenance cost, revenue and expiring leases at a glance.
Problems it solves
Maintenance requests lost in calls and chats
Leases and renewals tracked in spreadsheets
Overdue rent noticed too late
No record of who came through the gate
- The resultNothing falls throughEvery request, lease and visitor is logged with a status, so the team always knows what's next.
- The resultRent on timeOverdue payments and expiring leases surface on the dashboard before they become a problem.
How it fits together
Modules
Properties & spaces
Buildings with floors, units, live occupancy, amenities and location, and units set up as each building is completed.
Leases
Every tenant's lease with start and end dates, rent, overdue status and one-click renewal.
Visitors
Visitor passes linked to a unit, with purpose, valid-from and valid-until dates and status.
Maintenance
Service categories, tenant-raised requests with priority and status, and approval of vendor-submitted services.
Security guards
Guards by building, gate and shift, with every gate scan counted as allowed or denied.
Finance
Rent and service invoices, overdue tracking, payment status and export.
Quality & reports
Tenants and staff review each job; reports cover occupancy, maintenance cost, revenue against expenses and lease expiry.
- 01RequestA tenant raises a maintenance request from their unit.
- 02AssignThe manager assigns it to the right technician.
- 03RateThe job is closed and the tenant rates the work.
Step by step
- RaiseTenant reports an issueRequest logged with unit, service and priority
- ApproveManager reviews the requestPending, approved or rejected, with a full trail
- AssignJob goes to a technicianStaff see it in their own work list
- FixTechnician completes the jobStatus moves to in progress, then verified
- ReviewTenant rates the workQuality scores per staff member
Features
12features, ready on day one
What Smart Facility does out of the box. Anything missing can be added for your business.
- 01Live occupancy per building
- 02Units, floors & amenities
- 03Lease renewals in one click
- 04Overdue rent tracking
- 05Visitor passes per unit
- 06Gate scans: allowed & denied
- 07Guards by building, gate & shift
- 08Maintenance requests by priority
- 09Vendor service approval
- 10Rent & service invoices
- 11Tenant & staff reviews
- 12Occupancy, cost & revenue reports
Questions
Can I try it myself?
Yes. Leave your details on the Explore demo page, confirm your email with the code we send, and you'll get a login to our live demo.
Does it handle several buildings?
Yes. Manage any number of buildings, floors and units, with occupancy tracked per building.
How do tenants raise requests?
From the tenant app. Each request carries the unit, service and priority, and the tenant can follow its status and rate the job.
Can it control who enters the building?
Yes. Visitor passes are tied to a unit with valid dates, and guards record every gate scan as allowed or denied.
Does it invoice rent?
Yes. Rent and service invoices are created per tenant, with overdue tracking and export.
See Smart Facility live.
Explore it yourself right now, or book a 30-minute guided walkthrough, online or on-site.
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